Muhammad Shafqat serves as General Manager at Big Success Family (BSF), where he oversees the company’s day-to-day operations and ensures seamless coordination across departments. He plays a pivotal role in implementing strategic initiatives, optimizing processes, and enhancing operational efficiency. With a focus on organizational growth, he drives performance management, supports leadership in decision-making, and fosters a culture of accountability and excellence. His efforts contribute directly to achieving BSF’s business objectives and sustaining long-term success.

Haider Ali is responsible for managing IT infrastructure, technical support, and digital operations for BSF. He has a background in web/CMS management and supports the company’s technology and administrative systems.

Moazam Shaban is an Operational Manager at Big Success Family, holding a Bachelor of Science in Medical Microbiology. He oversees daily operations and ensures. He manages renovation and maintenance activities by issuing work orders, coordinating with vendors, and monitoring project execution. With a strong focus on efficiency, compliance, and quality standards, Moazam contributes to maintaining operational excellence and supporting the continued growth of the BSF network. He makes sure smooth performance across franchise locations through regular site visits and operational assessments.

Leading the floor with precision and a steadfast commitment to excellence. As a Floor Manager, he specializes in orchestrating seamless operations and optimizing workflows to maintain the highest service standards every single day. His focus is on proactive problem-solving and ensuring that every detail aligns with our core mission of quality and efficiency.

He drives sustainable revenue growth through strategic sales planning, market development, and strong client relationships. His approach to sales management centers on understanding customer needs, optimizing sales processes, and building high-performing sales teams. By aligning sales strategies with overall business objectives, he enables our organization to strengthen their market presence, improve conversion rates, and achieve consistent, measurable results.

Isma Khalid handles BSF’s social media presence by planning, creating, and managing content across all digital platforms. With a background in BS Media and Communications, she brings a strong understanding of digital storytelling, audience engagement, and brand strategy. By analyzing trends, tracking performance, and adapting to the evolving digital landscape, Isma ensures consistent growth in brand awareness, engagement, and BSF’s overall online impact.

A Chartered Accountancy (CA) student with a strong foundation in finance and analytical thinking, currently working as a Content & Communications Strategist. She specializes in creating strategic, insight-driven content that aligns brand messaging with business objectives, combining data-backed understanding with clear, impactful storytelling.

Abuzer Rafiq is responsible for creating visual designs for Big Success Family. He has a strong background in branding, graphic design, and digital creatives, supporting BSF’s marketing and brand identity across all platforms.

The Factory Manager oversees the overall operations of the manufacturing facility, ensuring efficient production processes, high-quality output, and compliance with safety and regulatory standards. This role is responsible for managing production planning, supervising operational workflows, and leading cross-functional teams to achieve performance targets and operational excellence.

Hassan Ahmad is a Web Developer and Designer at Big Success Family, responsible for designing, developing, and maintaining modern, user-focused websites and digital platforms. He works closely with marketing and management teams to translate business goals into visually engaging and functional web solutions. With a strong focus on performance, usability, and brand consistency, Hassan ensures that all digital assets align with the company’s vision while delivering a seamless user experience across devices. His role supports BSF’s digital growth and strengthens its online presence.